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Get notifications

Get an alert when someone writes. Messages are also saved in your MailContact inbox. Email alerts are included on every plan. Slack, Discord and webhooks require Pro or Plus.

Start with email alerts

  1. Open your inbox settings and choose Notifications.
  2. Choose email and enter the address where you want alerts.
  3. Select Add notification, then use Test to check it.

Your account email is already verified. For another address, select Send verification code and enter the code you receive before adding it.

Use the same alerts for every inbox

Open Global notifications from the sidebar or account settings. Destinations added there apply to all current and future inboxes you own.

To mute a global alert for one inbox, turn it off in that inbox’s notification settings. You can also give each inbox its own destinations.

Add Slack or Discord

With Pro or Plus, you’ll need a notification link from the channel where you want alerts. Slack and Discord call this a webhook URL.

Get the link from Discord
  1. Open your Discord server’s Server Settings → Integrations → Webhooks → New Webhook.
  2. Choose the channel and copy its webhook URL.
  3. In MailContact’s notification settings, choose Discord and paste the link. Add the notification and select Test.
Get the link from Slack
  1. Create a Slack app at api.slack.com/apps.
  2. Enable Incoming Webhooks and add one for your channel.
  3. Copy its webhook URL. In MailContact’s notification settings, choose Slack and paste the link. Add the notification and select Test.

Reply to a message

Form messages held in Spam send no alert until an owner or collaborator restores them. If a test message seems missing, check Spam as well as the inbox. About spam protection →

On Pro and Plus, reply directly to an email alert from the verified address receiving it. Slack and Discord alerts link to the conversation in MailContact.

How replies work →

Edit alerts or fix a delivery problem

Use the pencil button to edit a destination. A new email address must be verified before saving. Edit global destinations on the Global notifications page.

Select Test to check delivery. Temporary failures are retried. A failed alert doesn’t remove the message from your inbox.

Matching global and inbox destinations receive one alert per message. Global settings don’t apply to inboxes shared with you, and accepting a shared inbox doesn’t enable alerts.

Connecting your own app or automation? See the webhook reference.